Colombe Systems
SERVICE 02 / BUILD TRUST

Automated Review Systems.

One-time setup from $199

Optional ongoing maintenance

Automate review requests after a purchase or completed service, with follow-ups that help build your Google reputation.

Request Your Setup →
Automated email requestsGoogle review linksQR codes
BUILT FOR REAL CUSTOMER INTERACTIONS

Make every customer experience count.

Give customers a simple way to share honest feedback, with a clear follow-up process your team can rely on.

A business owner discussing customer reviews with a customer at the counter
A straightforward review process for everyday customer interactions.
A woman at a small business checking customer feedback and review notifications on her phone
A convenient follow-up that makes it easier for customers to share feedback.

A consistent way to ask for customer feedback.

Set up review requests, direct links, and QR codes around your existing process. Make it easier for customers to leave reviews and keep follow-up consistent.

01 / COLLECT

Structured feedback requests

Send a timely follow-up after a completed purchase or service, using the agreed email or messaging workflow.

  • Feedback and review-request messages
  • Trigger and timing configuration
  • Tested follow-up workflow
02 / INVITE

Direct public review links

Give customers a clear, direct route to your Google review page without screening who gets the invitation.

  • Direct Google review link
  • Customer-facing message and instructions
  • Link and journey testing
03 / RESPOND

Feedback follow-up and QR codes

Make it easy to share feedback privately with your team and provide a public review link through suitable touchpoints such as a QR code.

  • Feedback routing or notification, where supported
  • QR code and placement guidance
  • Scan, destination, and workflow testing
04 / CAPTURE CONTACTS

Smart Contact Capture

Make it easy to collect customer contact details at the right point in the customer journey, so you can follow up after a visit or purchase and send review requests.

  • Simple contact capture form or touchpoint
  • Contact details organized for follow-up
  • Clear opt-in for ongoing messages

Discuss Automated Review Systems → Explore Professional Online Presence →

From customer visit to stronger reputation.

A clear workflow that turns customer follow-up into a repeatable process.

01 / CAPTURE

Capture contact details

Capture customer email addresses or phone numbers for post-purchase follow-up.

02 / TIME

Send at the right time

Trigger a friendly review request after a purchase, visit, or completed service.

03 / FOLLOW UP

Send a reminder

If there is no response, send a scheduled reminder.

04 / BUILD TRUST

Grow review activity

Send customers straight to your Google review page.

05 / IMPACT

Support business growth

A stronger reputation can build confidence, help you stand out, and support more enquiries over time.

Better reviews can strengthen your reputation and help convert prospects comparing businesses.

Make asking for reviews part of your business process.

Manually asking every customer for a review takes time, depends on staff remembering, and often gets skipped when business is busy. That is an outdated process for a business that wants to grow. Automate the reminder so review requests happen consistently after the right customer interaction.

More positive reviews can improve your profile, strengthen your reputation, and help convert people who are comparing businesses online. A stronger review profile gives prospective customers more reasons to contact you instead of a competitor.

Set up automated email requests, direct Google review links, QR codes, and follow-up triggers around your existing process. Collect feedback promptly, spot complaints sooner, and give your team a chance to resolve problems before they turn into public negative reviews.

Build My Review Workflow →

A practical system to request more reviews, catch problems earlier, and build a stronger online reputation. Results depend on your customers and service quality.
★Customer
experience
Good service, made visible
✉Review requestSent at the right time
★★★★★Public feedbackBuild trust over time
A simple, repeatable workflow

See how an automated review system works.

Watch this example of a customer review request.

Discuss your review system.

Share a few details about your business and the review process you want to improve. I’ll review your requirements and get back to you about the right configuration, scope, and pricing.